The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. Instructions: 1. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. I'm considering getting the package primarily to facilitate communication with my cabin mate given that we'll probably be off doing different things onboard. CPP is available on Holland America Line Cruises and Land+Sea Journeys and is offered as a Standard Plan or a Platinum Plan. The bed can be converted upon request to 2 twins if full compliance is not needed. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. Fully Accessible Required fields are marked *. (See screen shots below). The package is priced slightly below all the other packages of the other cruise lines, about $3 to $4 less per day. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Once you are notified of your flight details, please contact your airline. Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (prices are found in your stateroom directory). Letters and postcards may be mailed from the ship while in ports of call. Late arrival protection: In the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, our staff is ready to assist you, 24/7. Cruise ship internet depends on satellite connections and geographical location. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. There are three types of accessible staterooms on our vessels. On Grand Voyages, many gentlemen choose formal attire. Two nights specialty dining: ships with Tamarind receive one night at Pinnacle Grill and one night at Tamarind. during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Pricing is not yet available at the time of this posting. While some cruisers still disconnect while on vacation, many of us can not do without this modern convenience. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Air fees and Cancel Policy fees may apply. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked luggage. Tickets are nonrefundable. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. But the fee and wifi login and account is for the cabin. Once youve made a deposit, set up EZpay and the rest of your cruise balance will be spread over equal, automatic monthly payments with no interest charges or additional fees. For each bottle of wine you bring, you . Internet/Wifi Packages - Holland America Line Internet/Wifi Packages - MSC Cruises Internet/Wifi Packages - Norwegian Cruise Line Internet/Wifi Packages - Oceania Cruises Internet/Wifi Packages - Princess Cruises Internet/Wifi Packages - Seabourn Cruise Line Internet/Wifi Packages - Silversea Cruises When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. Applications that use high. Q What information do I need to register? Holland America adds a "daily service charge" of $14.50 per person, per day to passenger bills for most rooms. The ships do have a Business Center on board with computers or use your device, but the other amenities onboard are the draw internet access due to itineraries, and locations along with onboard setup make access to the internet not as spectacular as on other cruise lines. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. Fees: Several packages are available. Work and the internet at large can live without me for a couple weeks. We urge you to have the letter faxed in as soon after making your reservation as possible. Some cruise lines also offer smaller packages for occasional usage. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 A passport is still the preferred document. The Social Package should be purchased for printing airline boarding passes. Now that you know the various internet packages and prices offered by the cruise lines, it is up to you to decide whether you purchase one of these plans. All of our ships comply with and in many cases exceed the applicable SOLAS safety standards. Supports audio/video calling and streaming where coverage allows. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). Unlimited non-alcoholic beverage. Travelers' diarrhea (TD) is the most common illness affecting travelers. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. Other health-related information can be found on the CDC Travelers' Health page. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. LauraS Important Information for Service Animals on Australian Cruises Fees: For cruises four days and under: Platinum Unlimited $39 per cruise or pay $29 for First 24hr Platinum Unlimited; Gold Unlimited $29 per day; Silver Social Unlimited $24 per cruise; Bronze Social Unlimited $19 per day. View all posts by . 10 Best Cruise Lines for Gluten Free Food, Code Bravo: Lessons Learned during a Cruise Ship Fire, 20 Best Cruise Blogs to Follow Today [2023]. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. Bathtub with separate roll-in shower: SY 8068 has wheelchair access on the left side when facing the bed. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free. As mentioned previously, WiFi on cruise ships does come at a cost on most major cruise lines. Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. You can do everything or absolutely nothing. Its best not to bank on it. There are a few limited services that will still require vouchers. Registering a credit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. The Chat & Social Apps package can also only be purchased onboard and allows access to social media on one device for 1.5GB of usage. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Zaandam A We will not charge document reissue fees for Express Docs. Probably won't get the wifi package at all then. You may wish to bring a travel alarm clock as they are not available in staterooms. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Air prices are nonrefundable (no money back). Contact Us; Learn More About Us; Why Buy From Us; Low Price Guarantee Tickets are nontransferable and name changes are not allowed. Cruise lines will often run sales, and travel agents will often offer perks, that may include free WiFi for booking a cruise or discounted rates for packages when purchased pre-cruise. Below is a rundown of what the major cruise lines offer for internet and phone service. Our highest priority is your health, safety and peace of mind. If tour details are not yet finalized, please check again closer to your departure date. FREE. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Skype or Zoom). You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.hollandamerica.com/en_US/faq.shipboard-life.can-i-use-the-internet-mobile-phones-or-webcams-on-board.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Social: Per day package, $14.99. Q With Express Docs, how will I receive luggage tags? Have a safe and healthy trip - and remember that the first and best line of defense against illness is to wash your hands regularly and thoroughly. There are several price plans available, allowing choices depending on needs and usage. Additional information concerning Customs matters will be provided during your cruise. Read the news, check your email and keep up with favorite sports apps* and sites. This package allows unlimited usage but can only be purchased onboard. Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. May not allow for audio/video calling and streaming. You can also share the package between devices simultaneously, as Disneys technology will combine the amount of data. 3. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. Plastic water bottles are not allowed. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. You can get discounts on the packages if you purchase them before boarding, or when adding multiple devices because each package is attached to a certain device, so youd need a separate package for each device you wish to access the internet. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the Web on their own phones and mobile devices while the ship is at sea, via a satellite. Costs will vary based on ship, sailing and number of devices, but they do note that Wi-Fi packages are not available on ships sailing from the Galapagos. Holland America Line Holland America Line Connect is the brands version of satellite internet at sea. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. It's the easy, hassle-free way to travel to and from your cruise. Guests are always responsible for meals and items of a personal nature. Any amount in excess of this allowance will be not be allowed onboard. Double Your Onboard Spending Credit Now you have two ways to receive Onboard Spending Credit on your next cruise. Needless to say, there wont be any streaming with these cruise ship internet packages! In the rare case of emergency, landlines were available on cruise ships to make a call for several dollars a minute. Also, they do have a select number of free sites under Complementary Browsing.. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Ships without Tamarind receive one night at Pinnacle Grill and one night at Canaletto. To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. Some airlines charge for seat assignments. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. Don't wait to have the time of your life in Alaska, Europe and beyond offer ends February 28! Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. Holland America Line does not publish webcam information online. Our aim is to reduce friction in the guest experience by ensuring guests do not have to monitor their usage they only need to purchase the package which includes the sites they want and enjoy. Limitations apply. A Word on the Holland America Have It All Package In 2021, Holland America Line rolled out its Have It All Package. Another option is to install Adobe Reader and set it to be the default reader for the Internet. A familiarization tour of the vessel upon arrival. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. No, there are no additional fees associated with EZpay. All guests are required to disembark the ship at this time. For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica.com. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. Please review your itinerary and verify your specific travel requirements. This also means that weather can affect connectivity. Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. but wifi per stateroom and we can't connect at the same time. Written safety information and a copy of the lifeboat drill safety speech. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Related Post: How to Save Money on a Cruise. For more information, see details in the FAQ Are Transfers Included? Each internet package comes with a one-time $3.95 activation fee. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. . Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. Free WiFi packages for balcony cabins and suites. The short answer is yesbut it differs from cruise line to cruise line. We have monthly safety and environmental self-audits that are performed on all of our ships. The SMC has had many copypastas, jokes and memes over the course of its entire existence . Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). Q Where do I enter my Holland America Line Booking Number and Last Name? All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Only $17.95 per guest/per day* Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Accessible bathtub only: Suites SC6175 & SC6164 For some background and tips, here's everything you need to know about internet at sea. This should be done well in advance of travel at a Customs office near your home. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! It includes any alcoholic drinks priced at US$11 or less. On a Holland America Line cruise, you do what you want, when you want. Although ourGuest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs. A Holland America Line has gone voucher-less for most services. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new "Have It All" premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. These charges are applied to ALL calls including calls to 800, 877 and 888 numbers. Ambulatory Accessible When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. A We now provide Journey guests with Express Docs. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. This below is for the Premium Plan: Whether emailing friends or streaming a movie, enjoy truly premium, unlimited access throughout your voyageat a savings of at least 50% compared to the daily ratewith our Premium Internet Plan. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. If the current available price exceeds the original airfare, the guest must pay the additional charge. You will also be able to request tours on the ship at the shore excursion office. . Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. On our recent KDam cruise, internet access was through the Navigator App. View the EMERGENCY Contact section in the Contact Us page for emergency phone numbers and telephone options to/from the ship. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). However, many cruise lines now offer smartphone apps. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day.
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