If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Application forms for the 'English National Concessionary Travel Scheme . thurrock.gov.uk uses cookies to make the site simpler. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Do not include common words or names. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Apply for your bus pass by visiting the GOV.UK website. Your bus pass will be renewed automatically. Daily fare: $2.00. Necessary cookies are absolutely essential for the website to function properly. This will be. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. We also use third-party cookies that help us analyze and understand how you use this website. We use some essential cookies to make this service work. You can apply for a disabled persons bus pass if you are a Medway resident. You should allow 6 weeks for your application to be processed. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. However, you may visit "Cookie Settings" to provide a controlled consent. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. 5 How long does it take to renew an older persons pass? If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Youll need to provide proof of identity. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. What do I do with a bus pass which is no longer needed? Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. current pass expires so pass holders dont need to do anything, just wait for a If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Renewing an older persons bus pass. Before your pass expires, we may send you a letter inviting you to renew it manually. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. for staff to amend your details and arrange for a renewal pass. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Flexible support fund - available at . However, you may not be allowed to use your bus pass on night buses i.e. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY You will need to apply to your new local authority for a new pass. Update or cancel a card. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. 2 Are senior bus passes renewed automatically? But opting out of some of these cookies may affect your browsing experience. My new bus pass has been refused by the driver. All content 2023 Southend-on-Sea City Council. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Free travel before 9.30 am on infrequent services. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. What happened to the baby in Joy Luck Club? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. By clicking Accept All, you consent to the use of ALL the cookies. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you've had a concessionary bus pass for the last five years, you might . Forgotten your Username? If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. The cards offer older and disabled people free travel in the capital This can be your email address or set to something memorable for you. Please provide them with as much detail as possible about the journey you wished to make. I have not had an automatic renewal what do I do? Freedom Pass expiring: How and when to renew London travel permits. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Lee Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. What time can I use my bus pass outside of Gloucestershire? Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Most young disabled (under 16) pass holders should have received a short form to return. Read and contribute to the 20 readers' comments . Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Concessionary bus passes will no longer be renewed automatically. Our free email alerts will help keep you up to date with the things that matter to you. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. English bus passes are not accepted in Scotland and vice versa. My age-related pass has now expired but I have not received a new one. As a general rule, it is usually cheaper to call during the evenings and weekends. If your current bus pass is due to expire within the next month, this is an indication that we . Disabled person's bus pass . The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. I have applied for my new bus pass, what should I do with my current pass? 3 Post office. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. These pages are for East Sussex bus pass holders. It tells you about: Bus passes are issued for up to five years. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Lee Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Your new pass will be not sent until a week before your old. The expiry date will normally be five years from your birthday. 4 Apply online. 1 week before current vouchers expire. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Calls from mobiles are likely to be considerably higher than those from landlines. The passes will be sent out automatically but people should call the bus renewal hotline . Older person's bus pass renewal. This cookie is set by GDPR Cookie Consent plugin. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. renewed people had to fill in forms and submit photographs but we have scrapped Alternatively, you can renew your pass online. You may need to provide proof of your new address. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. I have moved out of Gloucestershire. Your new pass will be valid for 2years. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. If you have moved address since receiving your bus pass, please notify us of your new address . All young disabled pass holders must provide a new photo if they wish to renew. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Where can I get a bus pass for an older person? Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Using your card. What should I do? Unable to drive for reasons of medical fitness. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. What type of medicine do you put on a burn? For those people needing to apply for their renewal this too can now be done byApplying online. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Dont include personal or financial information like your National Insurance number or credit card details. No, your bus pass cannot be used on National Express services. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Please check with the county council in the area you plan to visit. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. This can be done online or at a participating library. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . What do I do about my concessionary bus pass? Please ensure that you keep us informed of any changes to your name or address. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. igo card for 11 to 16 year olds. N94. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If your pass has already expired you can still renew your bus pass. new pass.. The cookie is used to store the user consent for the cookies in the category "Performance". Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Click or tap the rating which best represents your experience. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". There is no need to contact us until we get in touch with you. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. You should have receive your renewal form by mid-February. This cookie is set by GDPR Cookie Consent plugin. How much longer should the Sun remain in its stable phase? How do I renew my bus pass in Northumberland? These cookies ensure basic functionalities and security features of the website, anonymously. If you have any questions, you can call us to discuss your application on 0345 200 0388. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. GCC understand there was a discount being offered for some local train travel. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. If you move address, update the details on your bus pass at least three weeks before the renewal date. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. You should continue to use your current pass, but then cut it up once your new pass arrives. We will need to see evidence of your new address. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Older Person's bus passes will be renewed soon. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Blackburn with Darwen: You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. A 5 administration fee will be required for a replacement bus pass. How long will it take to get a bus pass following a renewal/application? Are senior bus passes renewed automatically? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If you cannot apply online for any reason please contact us. Renewing, updating or cancelling a bus pass. Continuing eligibility for a pass issued due to a . Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Can I use my OAP bus pass on trains? You may be eligible for financial support. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Have you moved? So, to find out if you're eligible and where to apply, get in touch with your local council. Your browser does not allow scripting so some of the features of this page may not work. In the unlikely event that your pass does not arrive, you should call 01452 426265. pensioners. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years.

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