I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Community. (sales@liveops.com) Press & Media. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Secure your consumer and SaaS apps, while creating optimized digital experiences. Support. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Existing Duo Security enrollments. Login - LiveOps Inc. Work From Home contact center Roles - Join Liveops Submit an application for an available virtual contact center opportunity. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Customers sometimes need to speak with a live agent. When I started it, my team said, Youre crazy. See all features. Main hustle or side gig its all up to you. Its a huge, huge advantage for us, says Myers. Pay, Vacation time, You get to work from home. Independent Contractor management Ditch the paperwork and endless manual tasks. Find Out How & Apply . Be the customer care voice of top brands, providing best-in-class service. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Read more. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. HSA and PPO Options National and Local Networks Retirement. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. contact center Opportunities - Work From Home - Join Liveops Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Login. Sign in. As an agent with Liveops, you are a self-employed independent contractor, not an employee. IT Support You are using an unsupported browser. No matter what industry, use case, or level of support you need, weve got you covered. Sign an Independent Contractor Agreement. Okta goes so much further than other providers, Huckabay says. Browse case studies, customer service tips and other helpful resources for enterprises. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Liveops Nation - Virtual contact center Community Forgot Password - LiveOps Inc. IT Support Browse case studies, customer service tips and other helpful resources for enterprises. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Some clients also pay commissions. Want to become a Liveops agent? Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales You can also manage cookies in your browser settings. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Love the flexibility of the jobs, but wish training was paid. Login - LiveOps Inc. IT Support Earning potential. That syncs to Okta and then that person cannot access any applications. Copyright 2023 Liveops, Inc. All rights reserved. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Single Sign On. Okta was leaps and bounds ahead of all the other providers, says Myers. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? I like feeling like Im helping people all from the comfort of home. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Well learn about your business and help guide the best solutions based on your needs. Creatively solving problems. But we were just relentless, and in one year we moved all of our workloads to the cloud. Flexibility. Public Relations e-mail (press@liveops.com) Locations. But, the site does not guarantee that youll take calls during those hours. Status. We cant do this. Okta offered exactly what Live Nation needed. You can actually enable a person to get to an application through the Okta platform. Hello, Liveops. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. The typical military family moves every two or three years. Enjoy the freedom of being your own boss. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops Agent Okta Portal We use cookies to improve your experience on our website. Intelligent Apply now and a member of our team will work quickly to review . (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. View our background requirements here. Once the Openforceplatform was in place, a major pressure point was released. Copyright 2023 Liveops, Inc. All rights reserved. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Press & Media. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Assist customers with orders, questions, and returns. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. No ones done this, Huckabay says. This was a tight category! Is Liveops nation legit? Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Agent Login Username / Email Forgot password? As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. No problem. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Copyright 2023 Liveops, Inc. All rights reserved. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Organizations. Then, this is the place where you can find some sources which provide detailed information. Were all looking at the same data one version of truth consolidated in a single repository. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. I still love it., I strongly recommend not working for this company. Login - Corporate Helpdesk Learn More. Group Linking Link Okta groups to existing groups in the application. The sign-in URL is the web address you use in your desktop browser to access your company portal. Still have questions? Improving Peoples Lives. Their consistency, professionalism and customer service are unparalleled in the industry. Login. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Managing multiple systems, programs, and screens simultaneously. Have additional questions about applying? Pros. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. But what good is making your own schedule if you cant get a schedule? If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Keep contractors happy with accurate payments on time, every time. Want to become a Liveops agent? Sound: Must have a sound card installed and be equipped with speakers or headphones. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Support staff employees are great and work hard to keep us busy and motivated. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Build a thriving work-at-home business providing remote customer service for top brands. Innovate without compromise with Customer Identity Cloud. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. See Capabilities for more details. Username or Email Password. which is why weve been helping companies like yours for over 20 years. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Need to plan around other commitments? Log in. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Yes! Virtual Healthcare Call Center Services - Liveops If there are system issues, you will not get paid. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! We couldnt have done it without Openforce. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. GROW YOUR BUSINESS This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Learn more about how Liveops virtual contact center solutions can scale your business. Learn more about how Liveops virtual contact center solutions can scale your business. Since you are self-employed, you are in control of your profits and losses. Copyright 2023 Okta. Now we can focus on making sure IT is partnered with the business in everything they do.. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. With Okta we're able to quickly deploy tools to new employees. ; The user selects the Duo Security option. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. This is critical, says Huckabay. Are you an employee? You can also manage cookies in your browser settings. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Check the Eligibility requirements and make sure were currently accepting applications in your state. I still love it., You make your own schedule. Want to become a Liveops agent? With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). Theres just so much built into the software that provides the firewalls needed to help ensure compliance. The background check requires a $24.99 processing fee paid directly to our vendor. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The cons are being able to work in your own home. Remote work is undeniably popular and LiveOps offers that. Login. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Goodbye long commutes, rigid schedules, and busybody managers. . Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Liveops is a legitimate company. Improving Peoples Lives. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Work from home. Looks like you have Javascript turned off! When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Live far from an urban center? 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Liveops Okta. Unlimited Flex Vacation New Parent Leave Protection. Liveops, Inc. | LinkedIn If there are system issues, you will not get paid. Learn more Tax Support Provide support to users of top tax software providers. Independent Contractors are responsible for expenses and control their profit and loss. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Here's everything you need to succeed with Okta. To accept cookies continue browsing as normal. No problem. Knowledge Base. Apply now and a member of our team will work quickly to review your application and provide next steps. Learn about Liveops Enterprise Solutions Click Here . Keith Myers, SVP Business Technology, Live Nation. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. FLEXIBILITY AT SCALE. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Username or Email Password. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Forgot Password Enter the email address associated with your account. You don't necessarily have calls every . They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. By Veronicas pandemic story is unfortunately all too common. Liveops SWA Array Overview This app integration supports Single Sign-On. Liveops | Okta Functionality Add this integration to enable authentication and provisioning capabilities. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Across the country. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Forgot your password? Or, if, No college? At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Login - LiveOps Inc. IT Support Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Cons are having to provide your own equipment. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. I wish there was some type of base pay. Documenting details of calls and customer interactions. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Reach out to us. Connect contractors to affordable commercial insurances. Enterprise Solutions. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Liveops | Okta . Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Outspoken. To find out more, read our Privacy Policy and Cookie Policy. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops exists to improve people's lives, and . The integrations looked complex. Flexibility. Live Nation currently has about 15,000 internal employees using some 250-plus applications. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. LiveOps On-Demand Contact Center | Okta Login. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Login to track your existing support requests. Autonomy. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Come on board! If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Conducting inbound/outbound customer service calls. Rather, you are self-employed meaning you work for yourself, or your business. Liveops Nation Login. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Find Out How & Apply . Earning potential. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Sell top insurance coverage to warm leads (license required). Join Liveops Nation and experience the freedom and autonomy of being self-employed! Login to track your existing support requests. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We've been partnering with Liveops since 2010 for all our inbound needs. Please update your browser to the latest version on or before July 31, 2020. Its why weve led the industry in virtual flex agent services for more than 20 years. Go Further; Marketplace. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Copyright 2023 Liveops, Inc. All rights reserved. If you are looking for Liveops Agent Portal Okta? Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. . Consider holiday gift experiences. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops Agent Portal And Liveops Nation Com https://join.liveops.com/work-from-home-call-center-jobs/ The freedom of an entrepreneur. Independent Contractor Management - Openforce Contact - Liveops 2 Ways to Quickly Find Your Company's Okta Sign In Page Independent Contractor Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. I wish there was some type of base pay. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here GM Regional Customer Care Operations, major utility. Which equals no money! Or you do, but sit & sit with few to no calls? Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Our Offices. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Keep in mind, the more you service, the higher your earning potential! Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere.

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