Sorry, we dont have Travel agents discounts in Xplor. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. Special Promotions | Xavage Park Official Site Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. They are encoded directly from cameras with high resolution. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. What payment options are available to buy my ticket or tour? The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. Restrictions apply. Outside Mexico. 5 Blossom Street, Boston, MA, 02114. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. The staff treats you like royalty. (01152) 55 4163 7327 He is a pool technician. Please see our partners for more details. Dear Jeff D,First and foremost, we would like to thank you for taking the time to share your feedback with us. Are the downloaded files of high quality? The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. Months without interest, only with major participating bank cards issued in Mexico. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We kind of had two check-ins, as we got there a bit early before our room was ready. No, all the activities are included in your admission. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. We are here to serve you and to meet all requests, questions or suggestions you may have. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). Packages and Xperience Passports cannot be cancelled and will not be refunded. If it doesn't, for their own safety, they won't be able to do the activity. one time, and a man in a kayak approached us and said we had to leave (I think--he spoke in Spanish really quickly, so I didn't completely understand), yet there were no signs posted saying that you can't swim. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. But we purchased the photo package 2 parks & the hotel. The price is a bit pricey but worth it for what you get. If you visited our Parks: foto@xcaret.com Service at every restaurant was never short of perfection. FAQs; Customer Service. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. Saturdat to Sunday from 9:00 to 15:00 Hours. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. 450 Summer Street, Boston, MA, 02210. We offer comfortable & private vacation rentals, Save an extra 10% or more on select hotels with Member Discounts, Access exclusive hotel deals, only with the Travelocity app. Yes, the activities in Xplor Fuego are designed for all family. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Free WiFi in public areas, a library, and express check-in are available at this hotel. Does the Park offer activities for children over five years old? Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. . Each photo downloaded is a JPG file, and the videos are MP4. Other small things that kind of irked me were: our toiletries never got refilled. What happens if there is an error and I have a duplicated charge? Promotion valid only on websites and Customer Service Centers. Unlimited Xcaret Experience | Paradise for nature lovers | Barcelo.com My suite overlooked the casa Viento infinity pool farthest from the lobby. Valet parking, a 24-hour business center, and a garden are also offered. You can also enjoy more vacation time, having special access in our ticket booth express, for purchases made on Internet or Customer Service. Each park has its own price for the photos pass. I would make a point to visit whatever bar Adal is tending the next time I visit. 282. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. 16.32 mi from city center. No problem! Doubletree by Hilton Nashua : 2 Somerset Pkwy. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. If you buy multiple parks, the pictures taken at the hotel are included for free. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Advanced purchase discounts may vary depending on booking date and dates of stay. This hotel features a rooftop terrace and a bar/lounge. 2.- A list of the albums that are included in your package will be displayed. The product is available to purchase at least 24 hours before you visit the park or tour. !My family and I stayed at this hotel for 6 nights. Are there discounts for teachers or students? Strike your best pose, smile and take as many pictures as you want during your visit. American Dollar (USD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Outside Mexico. 5 floors in property. (01152) 55 4163 7327 This option is valid only in Mexico. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of Mxico deep in heart. Top Hotels in Middleton, MA from $94 - Expedia As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. By continuing to browse the site, you agree to the use of cookies. *Original Review Below*!!!!!! Faqs - Xcaret Is there any type of refund and/or cancellation. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. Traveling on business? DoubleTree by Hilton Hotel Boston Bayside - Boston. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. Casa de la Paz The greatest books ever written are in our library. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. . Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. You'll appreciate the 24-hour gym, poolside bar, and snack bar/deli. per night. Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. *MSI only with participating cards (banks) issued in Mexico. Play it safe and take your own photos with I would have.More. HOTEL XCARET ARTE - 105 Photos & 15 Reviews - Yelp You can take it as many times. Not the end of the world, but it would have been nice. Theres not an exclusive activity for young children, but they can do them all if they observe each one of the requirements, and must be accompanied by an adult all the time. On a PC right-click on the file and select the option to extract. Rest areas, dressing rooms and restrooms. Occasionally, birds would land near him and hed speak to them or laugh at them. If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. Customer Service. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. How do I find and download the photos from the website? The minimum age to enter is of 5 years old. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. All rights reserved. How does the discounts purchasing in advance apply? Within Mexico. If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. Can I enjoy underground river activity without knowing how to swim? I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Express check-out, a computer station, and dry cleaning are also on offer. No problem! DO NOT MISS THIS PARK!! BUY THE PHOTO PASS! - Review of Xcaret, Playa He was knowledgeable about the resort, the general area, and was very happy to make conversation. Due to the nature of the product we offer, you always have the possibility to view the photos. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. Valet parking, a 24-hour business center, and a coffee shop are also offered. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Yes, you can contact the photography customer service center. Pick up at the airport could not have been easier. How can I find out if there is a pick-up service at the hotel where I'm staying? Privacy Terms. Chetumal-Puerto Juarez Federal Highway, Km. Prices and availability subject to change. *MSI only with participating cards (banks) issued in Mexico. If I book for a specific date, can I change it afterwards? We use own and third-party cookies to improve your experience on our website. I really recommend this Hotel. The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort. 800 006 FOTO (3686) Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Prices vary according to season. Where I can store my personal belongings? To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). Reserve now, pay when you stay. If you buy multiple parks, the pictures taken at the hotel are included for free. Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico, responded to this review. If I dont have one, will I be allowed to drive amphibious vehicles? They did an AMAZING job with the photos at all 5 parks . Our agents will help you with the pickup information or any other doubt you may have. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. Review tags are currently only available for English language reviews. When I visited the Park I couldn't purchase my photos, can I still buy them? We had a great time. Traveling on business? Some activities call for physical strength. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Remember that cancellations are managed by the terms and conditions of the cancellation policy. No, only TOURS include transportation departing from Cancun or Riviera Maya. Can I pay with credit card or debit card of a person not included in the visit? prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. I went to the park and couldnt buy them. From $75. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. If youre a minor, you can ask an adult to drive you. Photo Pass FAQS | Xcaret Park Official Site Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Enter the heart of the Mayan jungle. I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. It is important to confirm your transportation service at least 48 hours in advance. Did you know you can find the best available rates by booking in advance? If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Who can I notify if I have special dietary requirements? You can download as many times as you need to while the code is valid. Refund will not be granted under any circumstances in this case. Dear marissaramirez,Thank you for your five-star review. Traveling on business? The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. I will not repeat everything that has already been said. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. Yes. You must have at hand your bracelets, the number of your helmet, and the date of your visit. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Take advantage of the business center and free WiFi in public areas. Come and live the Riviera Maya adventure. Are the downloaded files of high quality? The waiters/waitresses were always so nice. de C.V. | it was just my wife and I for her birthday/anniversary. Traveling on business? At what time can I call customer service? With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. We stayed in a adult only area. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Review collected in partnership with this hotel. The free buses with unlimited access to the park saved us probably $1000 by itself. Sol (PEN): Visa, Mastercard, Diners and JCB. Luxury Resorts in Riviera Maya | Hoteles Xcaret Yes, the purchase confirmation can be presented with any of these devices. What is the time for pick-up at my hotel and where should I wait? Prices are subject to change without notice. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Do I need a driving license? I had written a very negative review about this hotel and due to trip advisor's policy I had to delete it in order to write a new one. You can download as many times as you need to while the code is valid. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. Restrictions apply. I feel like we had no idea what our "magic wristbands" did at the resort. Help us preserve and care for our ecosystem! Hotel Xcaret Arte | Cancun & Playa del Carmen All-Inclusive If you visited our Xcaret Hotels: fotohoteles@xcaret.com Doubletree Boston Andover Hotel. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. The discounts are applied automatically by our system according to the date of visit. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Swim in the 437-yard stalactite river inside ancient caves. Additional terms may apply. Are these activities allowed to elderly people? Do you have a special discount for Quintana Roo residents? The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. You must present official ID (IFE) with address in Quintana Roo. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. New activity: Underground Expedition. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! Yes, you can contact the photography customer service center Omni Boston Hotel at the Seaport. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. Get your Photo Pass and take home all the pictures of your experience at a special price. Enjoy a meal from the restaurant and perks like free WiFi. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Hotel Xcaret Arte is a homage to the best Mexican artist. All our current promotions are here, click now. Is there any type of refund and/or cancellation. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. And we are going back again. With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. MarieSamSanchezPhoto She answered immediately and assisted with even my most insignificant requests. $148. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. Due to the nature of the product we offer, you always have the possibility to view the photos. The best of a home combined with the best of a hotel. The Park doesn't close for bad weather, only in case of a storm or a hurricane alert, in which case your visit will be rescheduled. Feb 5 - Feb 6. Everything is close you dont have to move your car at all. Prices contemplate the number of people (PAX) and the number of purchased parks. 50 Park Plaza at Arlington Street, Boston, MA, 02116. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. 1.- Enter your download code. However, I just feel that the management fell a bit short on the front end of things that could have made our stay so much easier. Wyndham Boston Beacon Hill. These are both highly recommended. Xcaret: photo pass worth it? - Playa del Carmen Forum Are there any special prices for children? BBQ buffet with delicious ribs (vegetarian options available). By What is the minimum age allowed inside the park? Exact pick-up time will be confirmed when making your purchase. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. What is the distance between one activity spot and the other? Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. 2.- A list of the albums that are included in your package will be displayed. If you make your purchase through our contact numbers, the operator will inform you if there is a pick-up at the hotel where you are staying or otherwise, the closest hotel for this service. At what speed does the zip-line travel and how long does a single journey last? The download code is valid for 30 calendar days from the date of purchase. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. Nestled in a natural rock and among rivers. Yes, you can access to the park with baby food, infant formula, etc. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. What is the maximum number of people allowed on the vehicle? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. How do I open the ZIP file when I download multiple photographs? Is the discount for Quintana Roo residents valid throughout the year? Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay !DO not buy the photo package!!!!!!!! I will not repeat everything that has already been said. Children under 4 years free. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Is there a discount for persons with disabilities? Great, vibrant, location. How do you remove the watermark from the photos? How much time do I need to visit all the spots in the Park? Yes, you can contact the photography customer service center Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Sorry, the tickets for any of our attractions are not transferable. Minimum age allowed is 5 years old. DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton.

Alex And Graham Miller Age, Watford Insurance Company Europe Limited Rating, Cathy Mcmorris Rodgers Net Worth, Alexander Dunne Biography, Articles H